Frequently Asked Questions

General Fruit Questions

What is a Duncan Grapefruit?

A Duncan Grapefruit is almost round and has a smooth, light yellow rind. The flesh is very pale yellow, juicy, and very seedy. The flavor is considered by many to be superior to similar seedless grapefruit varieties. In flavor, Duncan has remained the standard of grapefruit excellence in Florida.

What is a Pineapple Orange?

An excellent juice or eating orange. A midseason fruit, medium to large size, round to oval, orange color, pebbly peel. Has seeds. The Pineapple orange is acclaimed for its juicy sweetness. (It does not taste like a pineapple.)

Can I have the recipe for Mary Mixon’s Ambrosia?

Yes, Ingredients are: Oranges: Section or cut into chunks. Amount depends on the size of your group – Oranges are the main ingredient. Pineapple: Canned, unsweetened, and drained. Cut in small chunks, just enough to flavor. Coconut: Shredded, just a small amount. Red Maraschino Cherries: Cut in halves – for color during the Holidays, use Red and Green. Preparation: Combine oranges, pineapple and cherries – chill (it should be juicy). About 1 hour before serving, mix in coconut. For a festive look sprinkle more coconut on top and a few cherries for decoration. Always best when served fresh.

What if my fruit arrives spoiled or frozen?

All of our fruit is guaranteed to arrive fresh and in good condition when we are furnished with a correct and complete delivery address. Any damaged or spoiled fruit will be replaced or, if you prefer, if less than 12 pieces are damaged, a credit coupon is issued for use on your next order. The credit coupon can be issued to the sender or the recipient and may also be used in Mixon's Bradenton Florida Store.

What is a “Juice Orange”?

Juice oranges are oranges of any variety selected to have the best characteristics for juicing. They are usually small to medium in size so they fit typical juicers and feel heavy with juice.

What oranges are the sweetest?

All fresh picked Florida oranges are sweet, but Navel and Orlando are perhaps more sweet (less tart) than other varieties. Navels tend to be sweeter after cool weather arrives.

What is the difference between Supreme and Regular Oranges and Grapefruit?

Supreme fruit is hand selected for the highest quality of appearance and size, not necessarily Jumbo in size.

How do I store my fruit after I receive it?

Oranges last longest in a cool area that’s well ventilated. Keep them off the floor to help keep the air moving around the fruit. Oranges maintain their “just picked” freshness for up to six weeks when stored between 30 & 50 degrees F. The best temperature range for grapefruit is between 50 & 55 degrees F. The skin is sensitive to cold and blemishes appear but it does not affect the fruit inside. Citrus keeps longer if refrigerated.

What kind of fruit is in the Special Mix Sampler?

The Special Mix Sampler is a sectioned 30 lb. box containing three varieties of fruit selected by Mixons for the best available on the day it's packed and shipped. It has two equal sized sections, one for oranges and one for either tangerines or tangelos, plus a larger section for Grapefruit.

How are Pink Grapefruit and Red Grapefruit different?

These are very similar in taste but Pink is a little juicier and slightly less acidic. The segments of Red are more pinkish to reddish in color, while the Pink is light to nearly white in color.

Which fruit is seedless?

Of the varieties grown by Mixon, only Navel Oranges, Valencia Oranges, Pink Grapefruit, Red Grapefruit, and Golden Grapefruit are considered seedless. Click here to view all fruit varieties.

What is an Orlando?

Orlando, a Tangelo, is a cross between a Duncan Grapefruit and a Dancy Tangerine. They are light orange in color, easy to peel and section, sweet and juicy. Orlandos have seeds.

What is a Murcott?

Also called Honey Murcott because of their sweet flavor, it’s a cross between a sweet orange and a tangerine. They are medium in size, easy to peel and section, with a deep orange color. Murcotts contain seeds.

What is a Minneola?

Minneolas, a Tangelo, sometimes called Honeybells, are a cross between a Dancy Tangerine and a Royal Grapefruit. They are medium to large in size, deep orange and slightly pear shaped. They are very juicy and have a slightly tangy taste. Minneolas contain seeds.

Which orange is easiest to peel?

Temple oranges with “zipper” skins are easiest to peel, available from February to mid March. Temple oranges do contain seeds.

Which orange can I use in a salad?

Any orange is delicious in salads but the seedless varieties are easiest to work with. These include Navel (available from Nov to mid- Jan) and Valencia (available mid March to early May)


Gift Fruit Questions

What is the difference between a California Orange and a Florida Orange?

Is there a difference at all? A navel orange from Florida has to be the same as a navel from California. Right? Well, even though many of the fruits are genetically identical, the climate changes the fruit far more than you’d expect. 

California Oranges: California’s climate is very arid with very low yearly rainfall. The days are hot and sunny, and the nights are dry and cool. This weather is ideal for raising oranges with thick, beautiful peels. The dry air keeps superficial blemishes from forming on the peels, making them attractive to supermarket shoppers. Having a thicker peel also aids in keeping them fresh for extended periods. They are ideal for brick and mortar stores, because they last much longer on store shelves. 
Florida Oranges: The oranges that grow in Florida do so in a hotter, wetter climate. As a result, these oranges are much juicier and sweeter. In fact, the majority of Florida’s oranges are used for juicing. The peels are usually thinner, and the oranges are easier to eat out of hand. This makes whole Florida oranges ideal for direct shipping rather than supermarket sales. Since our oranges are shipped straight from the grove to your door, there’s plenty of time to enjoy them. Florida oranges typically last 2-3 weeks when refrigerated.

Which credit cards do you accept?

We accept a variety of credit cards including American Express, Discover, Mastercard and Visa.

Can I cancel an order?

If your order has not shipped, we will be happy to cancel it. Please note that there is a $15.00 charge to cancel an order. To cancel, please contact our customer service department immediately at 1-800-608-2525.

Is it safe to use my credit card online?

Our site is 100% secure and tested each day to insure that your information is safe. We do not sell or distribute any information about you to anyone.

I need to make a change to my order - how can I do that?

Changes may be requested by contacting our customer service team at 1-800-608-2525 or by email at info@mixon.com. All changes must be requested a minimum of 48 hours prior to ship week/date. We cannot make changes after the order is packed or shipped.

Can I customize my Monthly Fruit Plan?

We can customize your Monthly Fruit Plan order several ways. You can decide which months you receive your fruit or even which weeks. You do not have to receive shipments exactly one month apart. You can choose the ship weeks. You can also choose the fruit varieties you would like; such as 1st shipment Navel Oranges, 2nd shipment Navel Oranges & Pink Grapefruit Combination, 3rd shipment Temple Oranges. We can customize the dates so that your fruit arrives for a special occasion. You could also choose a specialty box for one of your shipments.

Can I get a box of Coconut Patties put in the fruit box instead of fudge?

Yes, Our add-in products are ½ pound of Mixon Fudge, 5 Gator Toes, 2 Mixon Sweet Roasted Nuts (Almonds and Pecans), 2 Chocolate Fudge Alligators, Assorted Gourmet Chocolates, Jellies, Honey, or an 8 oz. box of Coconut Patties. Other Mixon products may be ordered separately but cannot be included in fruit boxes.

Can I create my own basket selection or do I have to use only the ones in the catalogue?

We do not allow substitutions on our shipped Specialty Gift Boxes or Baskets but you can choose items from our add-in list to create something unique. Any Mixon label products may be ordered and shipped separately.

Is all the fruit grown in the Mixon Fruit Farm Groves?

The majority of our fruit is picked fresh from our groves daily. To maintain our fruit supply we may supplement as required from other quality Florida growers. Our Produce selection, such as Georgia Peaches, is grown and shipped by other family owned farms chosen for their quality products.

Can I get a different jar of jelly in the Tropical Treat?

We do not allow substitutions in our Specialty Gift Boxes, but any Mixon label products may be ordered and shipped separately.

I have fruit with green on the skin – is it ripe?

The peel of Florida oranges range in color from orange, or yellow-orange, to greenish yellow. The bright orange color so frequently associated with maturity, actually results from cooler night temperatures. Color is not an indication of ripeness. Florida oranges have thinner skins and may be yellow-green in color, but are sweet and juicy. They can actually turn orange and then back to green depending on temperatures. Ripe, juicy oranges feel firm and heavy, with skin texture ranging from smooth to pebbly.

Do you ship your juice?

As standard practice, we do not ship our juice. Our juice is so fresh and delicious, occasionally we get special requests. We freeze it and ship it overnight or second day express. The customer must pay the extra express shipping charges.

Do you ship Kumquats?

Kumquats are too fragile and perishable to be shipped, but are available in our store when they are in season.

Can I have more then two types of fruit in one box?

The 30 pound Special Mix Sampler or the 20 pound Variety Trio has 3 different citrus varieties. We choose the very best triple blend of citrus in season. The Special Mix Deluxe version contains three varieties plus two boxes of Kettle Korn, one 10 oz Mixon Guava Jelly, one 10 oz Mixon Honeybell Marmalade, one 8 oz package of Coconut Patties, and one 3 oz package of Mixon Sweet Roasted Almonds. The Deluxe version offers less fruit to make room for the deluxe items. No other size box is available in the triple mix.

Can I change the products in the Specialty Gift Boxes?

Substitutions on Special Gift Boxes are not permitted.

Can I add fudge to a Specialty Gift Box?

Yes, you may add any of the products on our add-in list to a Specialty Gift Box, with the exception of the Triple Gift Pack. (Add-ins not allowed in shipments to Arizona, California, or Texas.)

How many Add-ins can I put in a gift fruit box?

Fudge add-ins are ½ pound boxes chosen from our Fudge flavor selection list. One to four are allowed depending on the size of the fruit box. Gator Toes, Sweet Roasted Nuts, Gourmet Chocolates, Fruit Slice Candies, Jellies, or Orange Blossom Honey may also be chosen to add-in a box or basket. We remove pieces of fruit to make room for the add-ins.

Why can’t I specify a particular type of tangerine?

Tangerines are more fragile and perishable than oranges or grapefruits. For this reason we must reserve the right to choose only the freshest variety available at the time your order is packed. We want to make sure your fruit arrives fresh and delicious.

Do the catalog prices include shipping?

Our catalog prices include shipping to most of the USA. Due to carrier surcharges and fuel price fluctuations, there is an additional Carrier Surcharge. There are additional charges for shipments to Arizona, California, Texas, Canada and FedEx Expedited Shipping. Call 1-800-608-2525 (Local 748-5829) for further information.

Can I specify fruit size?

When available, you may specify fruit size, Medium, Large, or Jumbo, for an up-charge of $3.00 per box. See listings under "Additional Custom Products."

How many pieces of fruit are in each box?

It’s a difficult question to answer accurately because fruit size varies widely by type and season. We can offer approximate counts for Large sized fruit shown in the table below:

 

10 lb

1/4 Bushel

20 lb

1/2 Bushel

30 lb

3/4 Bushel

40 lb

1 Bushel

Grapefruit

10

20

25-28

35-37

Navel

16-18

30-32

40-45

60-80

Tangerine

16-21*

60*

40-51*

70-80*

Minneola

16-18

30-32

40-45

60-80

Temple

24

48

54-56

72

Valencia

18-22

27

48-56

100

 

* All varieties

* All varieties

* Murcotts only in ¾ Bushels

* Murcotts only in Bushels

Baskets

#1472BG

#1471B

#3007B

 

Oranges

9

11

12

 

Grapefruit

6


Gift Shop & Packing House Questions

How can I take fruit home with me on the airplane?

Always check with your airlines before purchase. We can pack fruit in our standard shipping boxes for travel. We offer a broad selection of fruit in our Gift Fruit Shipping department, let us do the shipping for you. We guarantee our packages to arrive in good condition when furnished with a complete & correct shipping address. You may arrange to have fruit shipped directly to your home or to friends and family.

When do you close for the season?

We stop shipping citrus in early May. Our retail Gift Shoppe is open for gift purchases year round, except for the first two weeks of September, when we close for inventory. Please call 1-800-608-2525 (Local 941-748-5829) for questions.

Do you have special days or celebration days during the year?

Yes, we have many special celebration days throughout the season. Please call 1-800-608-2525 (Local 941-748-5829) for more specific information. We list them all on our website under the Calendar of Events.

What kinds of oranges are used to make Mixon’s juice?

We use a blend of in season varieties, selected for best taste, to make our juice.

Can we pick our own fruit?

No, picking citrus requires climbing ladders and wearing protective clothing as the trees have thorns. There are fire ants and bees also. We do not allow anyone to walk in our grove unless accompanied by one of our employees. The only fruit you may arrange to pick yourself is our Kumquats, available from December to the end of March.

Do you offer tours of the packing plant?

Yes, self guided tours through our packing plant are available every day but Sunday and are free of charge. Special group tours can be arranged by calling 1-800-608-2525, (Local 941-748-5829) Extension 256.

On what days do you juice?

We juice about three days a week depending on demand. We always have fresh Orange, Grapefruit and Lemonade on hand throughout our regular season - November through April. May through October, when the fruit is in the growing stage, we juice much less. We do not have a set schedule.

Does the Tram run on rainy days?

No, the Tram is open air with a stop at our Wildlife Rescue is interactive and outside. Call ahead to be sure.

How long does the Tram Tour last?

Our Tram takes you through our grove with a guide who will explain a little about the history of Mixon Fruit Farms and how our citrus is grown. It travels past the Magical Children's Maze and Butterfly Garden, the Pavilion, Gazebo and Wetlands Pond and makes a stop at our Wildlife Rescue. It lasts about an hour. Our tours are outside and interactive, so during rain they are cancelled. Note: Be sure to walk back to the Wedding Pavilion, Gazebo & Wetlands Pond after the tour and feed the large Koi Fish.

If I come into the store can I get the same items that are shown in the catalog?

All of the items in our catalog are available in our store, plus many many more. We often run specials on fruit and juice as well. Have lunch in our cafe, take a Tram Tour, and try free samples of our juice, citrus and fudge. We also have a wine tasting bar. Be sure to have a famous "Orange Swirl" Ice Cream Cone.

When do you conduct Tram Tours and what is the Tram Tour price?

In Season (Nov-May) Tram Tours are offered Monday thru Saturday at 11:00, 1:00 and 3:00. We are closed on Sunday. The Tram Tour price for adults is - $10.00 + tax = $10.65 and children 3-12 is $5.00 + tax = $5.33 (under 3 years old is free). The group tour (12 or more) with lunch is $18.00 for adults and $7.50 per child plus tax. Call for more details. Out of Season (June - Oct) Tram Tours are offered Monday through Saturday at 11:00 & 1:00. Because our tours are outside and interactive, we cancel the tours when it is raining.

What are your business hours?

November - April: Groveside Cafe hours are 8:30-5:00; Gift Shoppe hours are 10:00-5:00; Office hours are 9:00-5:00 - all Monday thru Saturday. We are closed on Sundays.    
May: The Groveside Cafe closes at 3:00. The Office is closed on Saturday and Sunday. 
June - October: Gift Shoppe & Groveside Cafe hours are 10:00 am to 3:00 pm Monday through Saturday. The office hours are 9:00 am to 4:00 pm Monday through Friday. We are closed on Sundays.

When does your fruit season begin?

The opening date for each season varies slightly but it’s usually early November. We take orders year round for all of our gift items. Our jellies, marmalades, dressings and fudge are very popular all year long. Call 1-800-608-2525 (Local 941-748-5829) for the new season fruit availability date and store hours.


Other Mixon Products Questions

Do you ship items purchased in the store?

Our Gift Shoppe has so many great gift selections, gourmet salsas, jellies, hot sauces and more, many of our customers request shipping. We will ship your items for a nominal fee.

Are all fudge flavors available year round?

Flavors offered in the catalog and on line are available most of the year. During the summer months, when we do not have fresh fruit available, we reduce the number of flavors offered. We offer special occasion flavors for November, December, February, and March.

How long will the juice stay fresh?

We sell fresh squeezed Orange, Grapefruit, and Lemonade, all squeezed from our own fruit and Flash Pasteurized once. Juice will stay fresh for a maximum of two weeks when properly refrigerated. No preservatives are added. Juice can be frozen and kept for months without spoiling.

What is Kettle Korn?

Kettle Korn is a popular southern treat made with fresh popcorn, popped in a large copper kettle of soybean popping oil, sugar and salt. It has a delicious, slightly sweet taste. We also offer Cinnamon Flavored and Cheddar Flavored Kettle Korn. Kettle Korn is made fresh at our store! A 14 oz. bag is $4.50 in the store.

What are Gator Toes?

Gator toes are a delicious Mixon candy treat made fresh in our fudge department. It’s a mouth-watering blend of pecans covered in caramel and topped with chocolate fudge.


Shipping Questions

What are your shipping fees?

The prices shown include standard shipping except as noted under the Customer Service menu –see Ordering Information for Canada and select states. Due to additional economic fees charged us by our carriers, there is a small Carrier Surcharge added to each package.

Why can’t I have fruit shipped to Arizona, California, or Texas anytime?

Due to agricultural restrictions, we are not allowed to ship Florida citrus into these states without going through a fumigation process. This process is done by the Florida Gift Fruit Shippers Association. It is only done on certain dates when there is enough volume. The shipping dates available will be given during the order process.

Why can’t you ship my fruit by UPS?

Mixon’s has negotiated special shipping rates from FedEx which helps to keep the cost of our gift fruit shipping down. Shipping by UPS would cost considerably more but can be arranged for additional charges.

Do you ship fruit overseas?

We do not ship outside the continental US & Canada at this time.

Can I have the delivery carrier call me on the day they deliver?

No, our carriers do not offer this service but if we have your email address we will email shipping notification with the ship date and tracking number. You may track the progress of your package delivery by clicking on order status, under customer service & carrier tracking.

How long will it take for me to receive my fruit?

Our standard shipping takes 3-5 business days, depending on distance. During the Christmas season it could take longer. This does not include time to process and pack the fruit. Addresses to PO boxes and some rural routes are shipped via the Florida Gift Fruit Shippers Association on pre-selected dates. These may take a little longer to arrive. Expedited shipping is available for additional charges.

What kind of packing boxes do you use and what are they made of?

We use high quality corrugated shipping boxes made especially for Mixon’s. The fruit is handpacked to insure the best selection of fruit. We do not use trays or other packing material.


Mixon Farms Facebook Page

Hours

Mixon's Groveside Market & Gift Shoppe
Monday - Saturday: 10a.m. to 3p.m.
Closed Sunday

Mixon Office Hours
Monday - Friday: 9a.m. to 3p.m.
Closed Saturday & Sunday.

Contact & Location

Phone: 800 608-2525
Email: info@mixon.com
Address: Mixon Fruit Farms,
2525 27th St. E.
Bradenton, FL 34208